Rude and Abruptly slammed Phone Down

I returned a call left on my mobile phone to City Power, today at about 13:30 The matter is in connection with a prepaid application submitted on the 30 April 2015 for a quotation for a prepaid meter installation. In discussion with Sipho i gave him the notification number, to which he asked me where the meter was in the house. I told him it is at the back of the house to which he then rudely indicated that I would have to bring the meter to the front of the house and if not I would not get a pre-paid meter. I indicated to Sipho that I all I was requesting was for a quotation and had received three other quotations for other properties in Johanessburg with meters at the back of the house. He was rude and simply indicated that I would have to speak to Barry Greyling and slammed the phone down. <br> <br> I immediately made 3 calls back to Sipho, there was no answer however on the third attempt Sipho picked up the handset and tried to place the handset on hold and failed. Very interestingly Sipho had no problem in keeping me waiting for 25 minutes whilst listening to an interesting social conversation with Tony Cunning on renewable energy and slammed the phone down.