RECURRING PROBLEM

I do understand, that because of bad maintenance, we need load shedding. However, after each session, when the rest of the power in our area is restored we are still without power because one of the circuit breakers that switches the supply to four houses in our street trips after every load shedding session. Previously we were without electricity for 26 hours on 28 May 2015! This problem has happened three times previously. Last night, 7 June 2015 an unplanned outage happened at about 23:45. This morning the rest of the suburb had power, but the four houses as mentioned previously remained without electricity. I am not at home now so I don't know if it has been restored yet. Properties involved is no 45, 49 51 and 62 Mossie Street, Horizon Extention, Roodepoort, Johannesburg, Our only way of reporting this issue is via a Call Centre which is so frustrating as the call is hardly ever answered \due to high call volumes". The alternative is to log it on line which is impossible if you have no power!<br> I am at my wits end - how do I resolve this problem?? Gerrit Gouws."""