Quick Service

I attempted to phone City Power this afternoon to report that we had no hot water. Unfortunately I kept getting put on hold before being cut off. Eventually I discovered that the problem could be reported online, and after that there was a dramatic change for the better.

Within two hours of reporting the fault a technician was at our door and what proved to be a very minor problem was fixed within minutes.

Only problems with the call centre prevented me from giving a 5 star rating.