PREPAID METER - NOT INSTALLED

We paid for a prepaid meter to be installed on 18th September 2015, at Joburg City's Region C department.<br> <br> To date - NO-ONE has come to install the meter, nor has anyone contacted us.<br> <br> Going back to Joburg City hasn't helped - they refer us to City Power and certain emails / numbers to call.<br> No surprise - no response on either the mails / phone lines!<br> <br> [Email Removed]<br> [Email Removed]<br> [Email Removed]<br> [Email Removed]<br> <br> Numbers: *** / 7376<br> <br> How are we supposed to get this installed?<br> We have paid over monies and we have no means of following up, nor does anyone seem to care about resolving this!