Pre Paid meter installation pending for >4 Months

I app**** for meter change to pre paid last year September and paid for everything. After numerous calls and email, I am still to get an update on what the delay is or why I am not receiving the service I paid for and being sent from pillar to post.<br> <br> My notification number is ***<br> Document number is ***<br> <br> Hopefully someone can assist me.<br> <br> Thank you