Power cut for a ridiculous incorrect account R144k

I have been up and down to City Power (my au pair actually dealt with City Power directly) and they were helpful and reconciled the account to find that they ran two accoutns and they now owe us R66 000 (not the exact rands and cents) at the end of 2013.<br> <br> Then they sent an account of over R100k and now R144k with a final demand.<br> 1. the account is wrong<br> 2. I spent a fortune to obtain my bank statements and prepared proof of payments since 2010<br> 3. pre-paid meters installed may 2015, not one transaction on the statement<br> 4. monthly payments of r350 not one transaction on the statement<br> 5. house empty - consumption fees of over R4000<br> 6. fault at supply pole, consumption fees of over R4000<br> <br> and they simply harras the tenant and insist to cut the power, today they were there again.<br> <br> what do I do to engage once and for all and fix this mess. more than I already did. I have a note sent in good faith and I have the xcel spreadsheet as well and I am happy to share it with you. MeterShack said they will also try to help but now this became an emergency... the tenant need to use a life support machine as well and must move if this does not come to an amicable close.<br> <br> I have been tried now need u