POWER

16 Nov power went off at 4pm.phoned held on for 45 min to speak to operator,said 4 - 6 hrs gave ref no. by 17Nov tech came at 3pm power was on for 5 min and mine tripped neighbour stayed on.Told me that the tech was assigned must just wait every call I make I between 20min to 1hr. with no avail. 18 nov phoned early told me tech was dispatched at 12am but when I got home at 17.45 still no power. phoned again to hear the case is closed.Re-opened another case to be told 4 - 6 hrs again. 21 calls later and a phone bill of +- 1000.00 the power came on at about 11pm. 19/11 it tripped again and this is all due to exposed cables at the bottom of the pole, so if it rains it gets wet and trips the lights by the pole.I am really fed up as I am not in the position to afford the tel bill.I have even sent e-mails to them as this is what they request with no response.I WOULD LIKE TO TAKE THIS FURTHER AS THE CABLES ARE STILL EXPOSED.THE SERVICE YOU GET IS PATHETIC!!!!!