POOR SERVICE DELIVERY

I'm Mabona,I reported my faulty Meter on the 21st June 2021 and was given a reference number.I have been trying to communicate with them using call centre number but no response on the advertised number .Since then I never received a call from them after I tried to follow up using email address,SMS which were all in vain.Today on the 01 July 2021 I went to their office in Booysen and around 12:30 they closed and said there was no water.This is such a pathetic service from them, it's really uncalled for.