Poor Service

I've been attempting to liad electricity since Saturday. Error repeatedly indicates 'Token Expired' and or 'Invalid Token'

Been calling the call centre and Booysens office, all daysince yesterday. Call centre was closed yesterday, (according to the automated voice service, due to Covid). Today, the automated recording indicates 'Experiencing High Call Volumes'

After over 13 emails yesterday, I received a response, redirecting me to,nwhovI assume, is a technician. The technician requests that I log a call on City Power's website. This is another challenge! Initially, I did not receive the TOP, the when received and submitted, response indicates "null".

unemployed and trying to run a small business from home and just no assistance and or resolve from City Power!!!!!!!