Pathetic Service! Pre Paid Meter (Non)Insallation

We want to move over to Pre Paid electricity and have purchased and paid for the unit in full 12 February 2015. We were told it will take 21 days. it is now 4 months later and no one has even contacted us to have the meter installed or commenting on our queries<br> We have been back to the municipality on numerous occasions and have emailed and escalated the matter but yet not one is getting back to us when the unit will be installed.<br> It is absolutely pathetic service! Right from the top down to people that is supposed to do or action the work. There is absolutely zero customer service nor an inclination to follow instructions from ones superiors<br> People that we have dealt with that is dropping the ball:<br> Sean Govender (assistance director)<br> Sipho Gamede General Manager.<br> Friso Wouda <br> Sweden Irvin Rampai <br> Joseph Manoto<br> Thamsanqa Mathiso <br> Dumo Zondi<br> Nomsa Mlangeni<br> Arthur Mbobo<br> <br> City Power is quick to ask for payment and to send letters if they are not paid, but yet they have a \couldn't give a damn"attitude about servicing their clientele!"""