OUTRAGEOUS ACCOUNTS - NO READINGS!!!

IN DESPERATION I WENT TO CITY POWER TO LODGE A COMPLAINT IN MAY AS MY ACCOUNT WENT FROM R1800.00 AVERAGE TO IN EXCESS OF R10 000.00. THERE HAVE BEEN NO READINGS EVEN THOUGH THEY HAVE BEEN TO READ THE METER EVERY MONTH. THE ACCOUNT HAS BEEN DONE ON ESTIMATES.<br> EVERY TIME YOU CALL THEY SAY YOU HAVE TO PAY AND THEY WILL RE-REIMBURSE IF THEY FIND THE FAULT. IF YOU DON'T PAY YOU WILL BE CUT OFF. <br> I AM DESPERATE TO GET HELP, BUT I AM FIGHTING A LOOSING BATTLE!!!