NOT BAD SERVICE NO SERVICE FROM CITY POWER

Prepaid meter gave intermittent error 30(bad signal) since October 2015 and was reported via the call center, NO FEEDBACK and NO INVESTIGATION. This was again reported 11Dec 2015 as problem became more frequent (Ref Nr. ***) Still NO FEEDBACK and NO INVESTIGATION and on me checking call was closed. This was again reported on 09 Feb 2016 as the device stopped working completely and no power can be loaded at all (Ref Nr. ***) and was told to go to the City Power Office in Booysens which we did and was issued with a new internal meter. Installed and configured and still exact same problem. Actually proved that the problem is with the outside unit transmission to inside unit and reported to Call Center again. Promises to attend between 2 - 6 hrs.... Well 1 Day or 24 hrs later and still nobody to attend. No technician on site or even a call to say when this will be attended to. Again called City Power and Supervisor Micky was going to take ownership of this, escalate and have it attended to and still no joy. Do I have to pay a bribe to have this sorted out or must I join the majority and get a friend to bypass everything and just do a ******* connection... REDICULAS