No Power since 10:30am on Saturday 31 January 2015

Since 10:30 this morning, Darrewood residents have been without electricity. We called the call centre to get an update only to get told technicians are off site and cannot give us more information. Spoke to a supervisor, and she promised to call back in order to provide us feedback. Well it is now 9pm and no phone call and no feedback from city power as to why we are the only suburb without electricity! As residents we have the right to know what is going on and expect technicians to update the call centre on a regular basis. Call agents have no interest what so ever to try and assist.