No electricity supply for 4 days now

Still without electricity since Friday. Logged another call as they continuously close unresolved calls.

My wife drove to the Hursthill office and was told by the receptionist that she has an attitude problem when she stated that groceries were bought on Friday and had to be thrown out today due to no power. My wife insisted on waiting for a technician, which Philip Bengu was appointed to assist.

He came to our house at 10am and never returned, which prolongs the outage even worse as no one is willing to assist us.

Houses next to us on both sides have electricity and we are stuck in the dark while being up to date on our COJ books. So assistance would be appreciated as no one will reimburse us for the loss were experiencing.