No assistance at all from a government key service provider.

I bought electricity on 01/08/21 and expected to receive 350 units as per the price list effective 01/07/21 and only received 282 units. I reported the overcharge at their Reuven office on 02/08/21. A person called Mark called me 2 days later and suggested that the meter is faulty and that there are no meters in stock to replace the meter. I had a call from Sandra on 17/08/21, who promised to check and call me back and never did. I cannot get hold of her on the number she called from. I am now dealing with someone called Amogeleng, who has arranged a meter testing. I feel helpless, as you cannot get help. I have now been overcharged for the entire August, so far.