Lack of good service and workers decides to drop a call without helping

<p>I live in River park (Lombardy west)and called Manpower or city power in kew. I spoke to a Man.his service wasn't worth my airtime and not even helping. He made me wait while he was talking to his colleagues and attending to someone. I made two calls since 8am and sec call was @ 12: 02 since waiting for them to fix my electricity. These guy was soo rude and doesn't have phone etiquette and not understandING that I used airtym to call.. While I was waiting he was complaining about how annoying we are and people don't understand. He made me wait while answering his personal phone without sayin please hold or anything. I guess when you don't have much you get to be treated like that.. Services just made me loose the appetite cuz i can't call twice n speak to two ppl n stil no resolution. A place without electricity in these cold winter it's not fair.. If the government doesn't hire ppl who will help us, I guess we will suffer due to 1 reason.****y service,don't care,not soo willin to assist but chill and drink coffee in the offices.. I'm soo disappointed.</p> <p>Ref number that doesn't guarantee the resolution and no turnaround time.</p>