INSULTING RUDE AGENTS
<p> </p> <p style="margin: 0in 0in 0pt;"><font size="3" color="#000000" face="Calibri">I am absolutely disgusted with the customer service received by your agents Ntebo and Vanessa this evening who refused to divulge their surnames. </font></p> <p> </p> <p style="margin: 0in 0in 0pt;"><font size="3" color="#000000" face="Calibri">Both were RUDE and INSULTING towards me. </font></p> <p> </p> <p style="margin: 0in 0in 0pt;"><font size="3" color="#000000" face="Calibri">I have had my water cut off, with no notice 14 days notice.</font></p> <p> </p> <p style="margin: 0in 0in 0pt;"><font size="3" color="#000000" face="Calibri">I immediately paid my account in full within an hour of it being disconnected off.</font></p> <p> </p> <p style="margin: 0in 0in 0pt;"><font size="3" color="#000000" face="Calibri"> </font></p> <p> </p> <p style="margin: 0in 0in 0pt;"><font size="3" color="#000000" face="Calibri">It is a human right to have water supply, yet vanessa said to me that its not a right JHB water is providing me a service and I must pay for it! </font></p> <p> </p> <p style="margin: 0in 0in 0pt;"><font size="3" color="#000000" face="Calibri">She also said to me that I should just pay me account and blame myself for my water being cut!</font></p> <p> </p> <p style="margin: 0in 0in 0pt;"><font size="3" color="#000000" face="Calibri"> </font></p> <p> </p> <p style="margin: 0in 0in 0pt;"><font size="3" color="#000000" face="Calibri">CUSTOMER SERVICE – PATHETIC!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</font></p> <p> </p> <p style="margin: 0in 0in 0pt;"><font size="3" color="#000000" face="Calibri"> </font></p> <p> </p> <p style="margin: 0in 0in 0pt;"><font size="3" color="#000000" face="Calibri">RUDE AGENTS; NO S****S; INSULTING AGENTS; </font></p> <p> </p> <p style="margin: 0in 0in 0pt;"><font size="3" color="#000000" face="Calibri"> </font></p> <p> </p> <p style="margin: 0in 0in 0pt;"><font size="3" color="#000000" face="Calibri">Previously I received a notice which I signed for and was given 14 days to make an arrangement, this time my water was just disconnected.</font></p> <p> </p> <p style="margin: 0in 0in 0pt;"><font size="3" color="#000000" face="Calibri"> </font></p> <p> </p> <p style="margin: 0in 0in 0pt;"><font size="3" color="#000000" face="Calibri">NOT RESTRICTED……. IT WAS DISCONNECTED!</font></p> <p> </p> <p style="margin: 0in 0in 0pt;"><font size="3" color="#000000" face="Calibri"> </font></p> <p> </p> <p style="margin: 0in 0in 0pt;"><font size="3" color="#000000" face="Calibri">Your website says that you will RESTRICT water flow for domestic use, yet mine was disconnected! When I asked vanessa about this, she said that policies change time on time but could not tell me when was this policy changed.</font></p> <p> </p> <p style="margin: 0in 0in 0pt;"><font size="3" color="#000000" face="Calibri"> </font></p> <p> </p>