Fruitless promises after electricity unfairly cut

Wednesday 11 March - City Power sent technicians to disconnect the power. Reason was that the payment had not been paid. That evening the account was repaid. Upon consulting with City Power, countless promises were made to send technicians out to reconnect the next day. <br> Thursday 12 March - phoned City Power and was told that there would be a 1 - 4 hour turn around time, NO RESPONSE AND NO ASSISTANCE TO SWITCH BACK ON! <br> Friday 13 March - City Power phoned AGAIN , friendly service operator who promised that one of the supervisors (That were in the area) would be contacted immediately and be sent to the address. Still waiting and no technician. <br> <br> Absolutely horrific service, call centre staff make open ended promises and all the time the food and goods are melting in the deep freeze! <br> <br>