1 reviews | Active since Jan 2012
Electricity meter not working since September 2015
<p> </p> <p>I logged another call for my meter on CPWEB ********** , the call has been closed. On the 19th June 2016 a Sunday two technicians arrived at my house to replce the meter but they did not have a key to open the green box on my pavement where the meter is in.</p> <p> </p> <p>I am sick and tired of contacting your offices to have my meter fixed this is going on for 1 year. No one seems to care a dam to try and fix my meter. There was two technicians at my house on the 19/06/2016 to replace the meter but they did not have the key to open the green box where my meter is in. I am been estimated for over a year as City Power is not prepared to fix my meter after logging so many calls. It was due to all the load shedding that my meter blew last year. Now I am told to go to the office to sort the meter out and complete forms why do we have to log calls on the website then. I don't know why you took my broken meter out my house and put it in a green box on the pavement where no one has access to. City Power needs to sort this meter out urgently.</p> <p> </p> <p>No one is responding to my emails</p> <p> </p> <p>I have been trying since last year May 2015 for someone to come and fix my meter which is not working.</p> <p>Every time I call to get a update on the call I logged I am told it has been closed and the meter is fixed.</p> <p>But every month when I get my account I have got a estimate reading for my electricity.</p> <p>My meter used to be in the house they have taken it out and put it in a green box on the pavement and I cannot get in the box to see if the meter is actually fixed.</p> <p>There is no way that I can use R2000 just on electricity per month as we are only two people in the house and there is no one at home during the day.</p> <p> </p> <p>Below are all my reference numbers;</p> <p>CPWEB658900</p> <p>CPWEB754868</p> <p> ********** 5</p> <p> ********** 3</p> <p>CPWEB889286</p> <p>CP31827</p> <p> </p> <p>Billing ref No; ********** 702 – this is to refund me on all the over changes on the electricity account.</p> <p> </p> <p>Today 20.05.2016 – I have logged another call ref CPWEB ********** , so this issue can be resolved for once and all.</p>