DISGUSTING SERVICE FROM CITY POWER

Good Morning<br> <br> A truck reversed into our power box yesterday morning at approx 10:00am. we logged a call with city power and a ref number was given ***7/ web ref CPWEB692549. ITS BEEN 24 HOURS ALREADY AND STILL OUR POWER IS OFF. NO ONE HAS COME OUT TO ASSIST. WE WERE PROMISED 1-4 HOURS!!!<br> <br> WE TRIED CALLING OVER A DOZEN TIMES TODAY. THE MOST SUCCESSFUL CALL LASTED 1 HOUR LONG AND WE WERE CUT OFF EVENTUALLY!!! WHAT IS GOING ON!!!<br> <br> LITERALLY LIVING IN THE DARK AGES!!!<br> <br> COULD SOMEONE PLZZZ SORT THIS OUT. <br> <br> 24 HOURS WITHOUT ELECTRICITY!!