Disgusted by City Power

The shocking lack of service from City Power never seizes to amaze me. A guarantee is dismissive operators who are unwilling to help and provide vague empty promises. Calling customer service makes the customer feel as though they are doing a disservice for calling them to do their job. I have been yelled at and hung up on - without ever raising my voice. I continue to be disgusted by this service which we are reliant on. City Power is exactly the reason people are weary of living in Johannesburg. We cannot expect our basic human right from a service that has no regard for what they are supposed to provide. Will this ever change?