Constantly in the dark

<p>I live in Harveston AH near Honeydew and I have logged at least 2 faults per month since December 2015!!! and I have not logged a fault everytime we have not had power due to the citypower@mobi website not being available to log a fault. This is NOT acceptable City Power, what are we paying for? It is always the same areas that are without power. We had no power yesterday for over 8 hours and again today since around 2am if not before. I logged a fault which was completed 20 minutes later with a message saying if it is not resolved please reply to SMS with the word escalate. I did this and received another SMS saying the fault logged was too old to escalate??? IT'S THE SAME DAY and we still have no electricity!!!! What are you doing about the power in the area??</p>