Citypower refuse to restore electricity in Eldoradopark ext 1

I've been logging calls as electricity has been off since 10am 12 July and power has never been restored for the last 25hours, going for 26. They keep on closing my calls and have since blocked my access on Twitter and Forcelink. I have 3 reference numbers. 2 closed and 1 canceled More clr dit is al 21 uur en ek het 2 babatjies by my huis. Een drink melk. Dear Cynthia , your City Power call with ref CPWEB*** has been cancelled with reason: OVERLOAD AND SUPPLY ISOLATED BY SIPHO AND THEO. The attached is my last reference number that has been canceled and no technicians has been sent out