ER
Eben R
1 reviews | Active since May 2013
01 Sept 2023, 08:30
City Power simply removed my pre-paid meter without any notification
Sold my house. Went by yesterday to hand over the keys to the new owner, only to discover that City Power has removed the pre-paid meter from the electrical box outside. Apparently the reason is "non vending". The house was not occupied so no electricity was being used.
I have not been credited for my ~280 units still on my meter.
Now the new owner has to go to a walk-in center to arrange for a meter.
This is laughable, disappointing, and plan silly. I paid for that meter installation and it should stay put.
I did not receive any notification about this removal. No phone call, no SMS, no e-mail.
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