City Power: Johannesburg's biggest joke of a provider

What a joke of a public service provider.

I have been trying for 7 months, to get an update on my pre-paid conversation from them, and officially exhausted all of my options.

Their telephone line just rings, after a 3 hour waiting, the phone call gets dropped and you have to (I you're brave enough) phone again, just to be on hold for 2+ hours. Calling their complaints department is useless, as they don't even know that they have a pre-paid department.

I have been to Roodepoort Civic Center where I originally app**** for the pre-paid conversion, where they have been very kind to help me escalate this 3 times already, but nothing gets done.

Twitter is useless, as they keep deleting my responses, posts and messages.

The office of Herman Mashaba is just as useless, as they drop the call as soon as they hear the complaint is in regards to City Power.