City Power is the WORST!

City Power Johannesburg - Official_Page City of Joburg

Here goes nothing as City Power and City of Joburg are the worst service providers.

On June 25, 2024, at 3:00 a.m., the power cable to my property was ******. After contacting armed response, I logged a call with City Power at 4:14 a.m. (reference CPWEB***). Our community group escalated the incident at 12:36 p.m., but when I checked the status at 5:02 p.m., it was still "Created". Shockingly, the status was changed to "Cancelled" at 10:03 p.m. despite no resolution.

I attempted to call City Power but got no response. I then contacted the CoJ Call Centre, which re-logged the call (CP***) due to a technical issue. On June 26, I tried calling the Electricity Technical Centre but got no answer. Through my community group, I requested escalation of the new call. Unfortunately, I've had a similar experience before, spending 7 days without electricity due to JW's shoddy work.

Now, I'm facing the same issue again with no consequences for the responsible parties. I'm losing my refrigerator's contents and it's unacceptable. This is not the excellence I expect from a "World-Class City". The city's infrastructure is plagued by potholes, water leaks, and other issues, indicating a deeper problem.

Sadly residents are subject to no form of recourse. 😡😡😡😡😡😡😡😡😡😡😡😡