City Power for pity sake please help us

We have a serious double billing on our account. For two weeks we have been trying to reach someone to assist us. We cannot get through to the call centre. I have messaged Sue Ruplal who has not responded to my call for help. Guys please can someone get in touch. We do not want to risk suspension of services due to the fact that no one at City Power is assisting us. The Randburg Depot person on the system does not answer calls and the cell number does not work. Cnr Malibongwe & Hans Schoeman Dr, Randburg Phumudzo Netshisaulu *** *** *** PLEASE ASSIST