1 reviews | Active since Mar 2023
CITY POWER DID NOT STICK TO THEIR PROMISE
I have been liaising with Mpho regarding my food claim I submitted quite some time ago. Infact I sent 2 and was ignored on thr first application.
See mail below I was NOT PAID
Mpho and I had several conversations and one of thrm.was that he promised to pay me by today of the food I had lost due power substations that burst and faults in Bryanston North. As per message below he says I will be paid. This was not the case I have not been paid and to promise a customer who needs to feed her children is unacceptable.
Good day Jenice
Attached kindly receive our acknowledgement letter for your attention. As per our discussion, the claim was sent to our Randburg SDC for investigation. We will try and obtain the report early next week to ensure that the claim is finalized soonest.
Kind regards
Mpho Maisha
City Power Johannesburg
40 Heronmere Road, Reuven, Johannesburg
Good day
Good day
Pity I have to wait 30 days for a refund, my children are hungry NOW. But thabks city power for listening.
I would appreciate an earlier refund
Pity I have to wait 30 days for a refund, my children are hungry NOW. But thabks city power for listening.
I would appreciate an earlier refund
