1 reviews | Active since Feb 2012
City No Power strikes again
On 2015/08/11 at approximately 16:00 our power went out. Contacted CityPower and logged a fault as nothing tripped on our side ***). <br> <br> 20:00 contact City Power for update, informed that there was a shift change at 18:00, so technician only assigned now. Will be onsite shortly. <br> <br> 2015/08/12 approximately 05:00 call again for update due to no power. Call center advises that we need to wait for 06:00 shift change for a tech to be assigned. No one knows what is going on.<br> <br> 06:45 Call to talk to managers who come on duty at 06:00. Hold for 30 minutes and call gets cut<br> <br> 09:45 Call for update. Get told that fault is noted as being corrected and we have power. Confirm no power at house. Now will be escalated again and no idea when we will have power. <br> <br> Why is it so difficult?!?!? Do you work, give clients feedback. Dont be id1ots!<br> <br> Please get your act together. You have one job: Supply electricity. Now do it. <br> <br> City Of Cape Town never let me down like this. Go learn from them how to keep the lights on. <br>
