Bad Service

My electricity was disconnected on Tuesday, 03 June because I owed the municipality. On Wednesday, 04 June we settled the amount we owed the municipality and we were told that we would be reconnected in 72hrs (3 days). Today is the 4th day and I am still not reconnected. I am so fustrsted by the disgusting service and ill treament from City Power and City of Johannesburg!!!! My fridge is full of food and that food has now gone to waste!!!?