8 Days without electricty - faulty meter (thrice)

Good day,<br> <br> I appalled by lack of response following calls that were lodged with City Power. I have lodged a call for faulty prepaid meter on the 25th of June 2015 (***) and this call was only attended to on the 1st of July, which was 8 days later after being told that it was going to be addressed within 1 to 5 hours.<br> I have lodged another for the same problem on the 4th of July 2015 (Re: ***0) and today on the 6th of July this call has not been attended to after being told that it will be addressed within 1 to 5 hours. What it means that there has no electricity to this property from the day the calls were logged to the date it was sorted out, if sorted. City Power made no effort to address or attend to the fault within the time stipulated by the call centres. I made a call daily when waiting or following up with the fault lodged.<br> It is extremely appalling to be dragged to such an inhuman situation by City Power and no apology was never given nor compensation what so ever. I was given the number for Mr Maso - *** who does not even answer his phone nor have a voice mail. My tenant took a day off today (6/07/2015) with the attempt to sort out.