wrong disconnection

My lights were wrongly disconnected on the 03/feb 2015 logged a call same day only to find out when the tech was dispatched that they took the circuit breaker then I called the credit control department only to be told its a mistake wrong disconnection they will reconnect within 4 to 6 hrs it was on Wednesday around 4:00pm till now Friday 21:45 still waiting .no lights nothing and I have a baby who still on bottle feeding,and a toddler who doesn't like bread, and two teenage boys always asking about electricity have to do homeworks charge laptop for their research. You know im so frustrated, fridge food are rotten have to throw them away.went pillar to post but still no luck. I am so so so frustrated can someone please help me