Water and lights account

<p>I had no problems with the service City of Tshwane delivered until experienced 3 months back problems with my account. My acccount was not paid for the month of May due to me being in hospital. Due date for payment was 16 June. when I got home on the 25 I immediatly paid my account and I saw my prepaid meter showed zero units. I tried to go and buy electricity but my payment didnt show on their system which will make sense as i just paid it and will take 3 days to show. I contacted city of Tshwane explaining to then and they assited me in order to get electricity. Thinking everything is over, the next month i got a bill showing I still need to pay the bill for last month. i refused to pay the entire amount and only paid the difference, I then lodged a complain several times (8 times to be excact) with regards to my account as i am having problems now to buy electricity for my prepaid meter due to account!! this is totally unacceptable. I tried calling them but after hours of staying on the phone and operators putting down the phone not able to assist me. City of Tshwane is really the worst municipality... I didnt even have so many troubles when I stayed in JHB!!!</p>