Water and Electricity acc. for pensioner ASM Weber

'With respect I am asking to please ensure that readings are captured correctly. Thank you very much in advance.<br> Acc number: ***<br> BP number: 360121<br> Electricity reading up to 16.2.16: 42118<br> Water reading up to 16.2.16: 963'<br> In December 2015 received an account for R60300, only my mother ASM Weber and myself Nadine de Kock. Went to Eersterust Municipal Offices with account readings captured wrong, spoke to Kathum & Nomasontom who put the acc on hold till we supp**** the readings again. Took photos of both water & electricity readings and sent through for mentioned people's mail addressed as well as Meter Readings. Again received an acc of R60300 in February and R59300 for March after I have paid R1200 for December 2015, R1000 for January and February 2016. Account does not get captured with the correct readings after I've been to the Eersterust offices twice in January and February. I would highly appreciate if you can look into this matter as it is impossible for the acc to be this high and the people at Eersterust Muns. office don't seem to care to rectify my mom's account, they are not willing to help or listen and seem very ***********!! 3 months later? still wrong