Very poor service delivery from local authorities

My outside meter burst at 3:30am this morning and I reported the matter 5 times and 3 out of the times the call center agents got my address and location wrong and I had to keep on calling until the 5th person eventually got it right.

The water is damaging people's homes and yet no one has called me and till now the water is flooding and yet no one has come to help or fix it.

Me and the residents are still waiting and still no communication has been made...

Yet they will be very quick to shut your water and lights off if you don't pay but they will be very slow to send someone for something this urgent knowing very well that water is scarce in Gauteng.