Very frustrating and inefficient service.

I reported a leaking municipal fire hydrant after City of Tshwane workers left it partially open. Despite clearly stating multiple times that it was a fire hydrant on the pavement, I was repeatedly asked for a municipal account number for a meter, which was completely irrelevant.

Even after providing the exact location, contact details, and photos, the same requests were repeated. This shows a lack of understanding and attention to detail.

In the end, the issue was resolved by a passing good samaritan, not the municipality.