Usless City of Tshwane power departement

Worst experience ever without power since Wednesday 4 December 2019 first reference number 380 of 12/4/2019 then new ticket number because they decided to close 380 for some reason new ticket number 785 of 12/9/2019 was also now closed for some reason. Uselesssssss

229 Middel Street Nieuw muckleneuk account number *** without power for 11 days now they blame us because they put the connection 3 blocks away in a su statiln they can never find. I even provided alternative contact number for Huis HJ Piek based in Melk street where the substation is. But still no help provided.