USELESS IS AN UNDERSTATEMENT!!!!

I've been trying to get my account corrected for months now, with No service!!! Why am I still being billed for electricity if I've had a prepaid meter since July 2022!! This is *****!

Everytime I get a reference number, and everytime I'm told its being escalated to management, but nothing comes of it!!

This is just another useless government institution where you don't ever get any service!!