TSHWANE MUNICIPALITY THEFT

Every month i do my payments on my app and they do not allocate my paid amount...instead they are so *********** to can simply allocate my money paid they rush into blocking my account to take my money from the electricity units i buy. Last month i called and spoke to one of their consultants and he assisted me in allocating the money from the units i have been buying while they deduct from it. Right now my bill they even did not credit all my money deducted, they did not allocate my money i paid for the the month of april, they do not even send me bills because of the theft they are doing in *****ing our monies because some of us we analyse our bills to eradicate such theft...guys be careful of these *********** management in Tshwane municipality accounts as they are *****ing without your knowledge because they do not even bother to inform you as an account holder what next steps they'll be taking once your account is not in order...i want my bills sent monthly they have my email. If last night i did not create an account in viewing my own statement, i wasn't gonna know of these theft happening behind my account. I am very much angry because i am not working and they ***** from even destitute people of S.A...theft is not only in large amounts but even these small unnoticed amount it is theft...