Tshwane municipality is useless

Our municipal is really disappointing us every week our power gets cuts off at Soshanguve block xx B1. We can stay up to two days without electricity we have people working from home kids we need to feed Load shading is much better at least you know after two hours you have power. This is nonsense no one to assist resolve this matter from Tshwane municipality. But we religiously pay our municipal bills. Tshwane municipality please respect us