Tshwane disconnects electricity - payments not updated

<p>Me Peta at H/O Tshwane decided to close my brand new electricity accounts and transfer balances to my rates and taxes account because he does not know property law regarding testamentry trusts. He failed to transfer all payments made and this resulted in the electricity being disconnected? This happened on Tuesday at 12 noon, 8th of November. After much explaining and producing all payments, Tshwane has still not reconnected the power - 36 hrs later and 14 calls to Tshwane, average wait of 25 minutes - I still cannot get them to reconnect?? I cannot believe that they caused this mess and they have no urgency to reconnect this property? I have contacted the DA Councellor of my area and she does not bother to contact me either...what should I do next? </p>