Transfer payment from old to new account

THIS IS NOW MY 3rd COMPLAINT and STILL NOTHING HAS BEEN DONE!!!<br> <br> To Whom it may concern,<br> <br> I have now asked since Feb 2015 for the below transaction to happen and I have made the following payment as well. Now I get a message I am in arrears and cannot buy electricity due to someone not doing their work at the municipality.<br> <br> Please do supply me with a managers contact details whom I can take this up with.<br> Status: Paid <br> Municipal Account: *** <br> Payment Method: Once Off Payment Instruction <br> Pay Request Date: 2015/02/09 <br> Payment Reference: *** <br> Transaction Amount: R 1 415,00 <br> Account holder Name: Herman<br> <br> <br> <br> Please transfer R2070.54 from the closed account *** to my active account ***.<br> <br> Proof of payment is attached as well as the proof that I paid my Deposit on my new active account.<br> <br> So if you take the 2 amount I have made full payment already!<br> <br> The outstanding amount is not even R1,402.63 because the pre paid service took my R250 I wanted to buy pre paid electricity with due to arrears account.<br> <br> Even the statement for March Shows the R2070 not being transferred and added by you.<br> <br>