They are charging me for thier water meter leak, account ***. This is abuse of customer right when paying for service not rended.

<p>Good day</p> <p> </p> <p>I opened the account in July 2015, I bought the house form an insolvent.</p> <p> </p> <p>His electricity was cut long time ago BUT he still had water. I then had a meter leak which I reported to Tshwane Municipality.</p> <p> </p> <p>Then they came and fixed it, BUT after that they billed me R13k for the meter water leak.</p> <p>When I inquired they said it was on the P1 position therefore it wouldn’t have affected my water bill.</p> <p> </p> <p>Now my argument is then explain this high water usage then. Till today nobody responded/answered me.</p> <p>I even told them I never had an internal leak and neither do I have it now. I personally and strongly say the meter leak had everything to do with my high water usage.</p> <p>I even showed the disputes department that before and after the leak my water spend is normal. Would you please help me clear my account.</p> <p> </p> <p>Tshwane keeps on cutting my electricity and water and also adding interest on the debt that I don’t even know and them themselves cannot even explain to me what the debt is for.</p> <p> </p> <p>You can check my account I pay every month for my current use. I’m a good citizen.</p> <p> </p> <p>This is really stressing me financially and emotionally as a single mother. I feel abused by Tshwane Municipality. Why should I pay for service not rendered to me? water meter leak is their responsibility and properly. I never used that water. the meter is outside my yard. why should I pay? this is the abuse of my rights as a customer and SA citizen.</p> <p> </p> <p> </p> <p> </p> <p>I hope by escalating this matter to you, I will get help.</p> <p> </p> <p>Regards</p> <p>Frustrated customer</p> <p> ********** </p> <p> </p>