TERRIBLE SERVICE AND OVER CHARGING FROM CITY OF TSHWANE

<p>I would like to express my dissapointment in the lack of service i am recieving at City of Tshwane for the last couple of months i have been struggling with my water in electricity bill. First of all i stay in Eersterust i have been struggling with my Water and Electricy Bill since last year 2016, Last year we recieved the shock of our life when the bill jumped from R1000,00 to R5000 when complaining they could not even help us, we had to pay these obscene amounts which they could not even explain where they are coming from. This situation continued where the bill kept increasing to R7000,00 . This month i have recieved the shock of my life when the Municipality sent me a bill of R18771.45 keeping in mind that i always pay my electricity bill, when we went to the Municipality to investigate this ridiculous amount we were told that this is money still owed that was not paid. I have always paid my Electricity bill every month how can you just tell me i owe you when i have recieved a statement every month and paid every month.This is becoming ridiculous and i will need someone to help me with this matter as soon as possible , If i am not helped i will take this matter further.</p>