Terrible service

I have been treated badly by our municipality,they gave me a rates and taxes bill with payment due date 02/02/15 but on the 28/02/15 my electricity was disconnected without a notice to of intention to disconnect I only got that letter 2 days later after I asked them questions and its dated the 28th which was the day they suspended my services and that does not give me time to make an arrangement with them. 3 days later im still without electricity after paying and sending them proof of payment.This is the second incident I had to spend my 2014 xmas in the dark because of their meter that was faulty and it took them 5 working days to fix it after it was reported.<br> I wiish someone could go there and show these people the importance of electricity and also their call centre is the worst,no one knows anything and you get nothing sorted you will call and they will promise to follow up then their technicians will tell you that they only have one person covering the whole of soshanguve and that is suppose to be the service delivery we paying for....EXTREMEMLY DISSAPOINTED