struggling to get my electricity reconnected

My electricity was cut off on Friday due to unpaid property rates (R610,00) which I was not getting statements for but that's not an excuse. I paid the outstanding amount on Friday immediately after cut off and I was promised after 6-8 hours the power will be back. On Saturday and Sunday the power was off and I was told the same old story. On Monday I phoned again and was told that a technician has been assigned, and up to now am still waiting for the reconnection. <br> <br> The frustrating part is the fact there is no front line/personnel or direct line for these technician. You either take what reconnection call centre tells you which is not always latest information. It took them 5min to disconnect my power but its 4 days trying to reconnect. this is what I call a bad service from Tshwane Municipality