STILL NO ELECTRICITY

Our electricity was cut off on 3/12/2015 around 16:15.<br> I went down to my local offices and was advised that i needed to go to head office to get the matter resolved.<br> <br> I went there this morning 4/12/2015, spent half my day there, was advised that the only person who could re-connect our electricity was not available, that they would sign off on it when they returned.<br> <br> I then received a call that I needed to pay at least 40% of the R93000 bill before electricity would be restored!<br> I was told that since my leaking meter was replaced, no hold had been placed on my account and as such my account has been suspended due to incurring costs. Even though I was advised that after my meter was replaced, After a few months I would be contacted and my account credited.<br> The agent advised that she'd call me back.<br> <br> This never happened.I called the customer care line around 17:30, i was again informed that no one can help me as there was no record of my complaint. No record of my time there in the morning. No record of the second agent contacting me. <br> <br> No record of me ever complaining about my account therefore I'd have to wait until Monday to get my electricity reconnected!<br> DISGUSTINGLY SHOCKING!!