Service sucks!!!

My power supply was disconnected on the 15tb of June 2015. I contacted the call centre to ask why my power was disconnected without them informing me. The lady was helpful and apologized and advised me accordingly.i made a payment of R2600 on the 15th so that they can reconnect the power of which they did. On the 17th my water supply was disconnected although I had made payment on the account. I called the call centre to report this and they said that it was not supposed to be so. They asked for a reconnection for me & confirmed that it will be done within 6-8 hours. This was however not the case. On the 18th was water supply was still not connected.i called the call centre again & they asked for a reconnection again. To my surprise this is still not done. Today is the 19th & my water has still not been reconnected.<br> <br> This is unacceptable. It's cold and I have a small.child that needs to take a bath not to mention that I have to go to work as well.