Power Failure Reported with Call Centre

On Thursday, 24/03/2016 I reported a power failure at my house around 17:00. was given a reference 517/24. I had no electricity for the whole weekend. <br> <br> The contractors only came on Monday and determined that it was a cable fault and that the call will be referred to the relevant people. <br> <br> On Thursday, 31/03/2016 got a call from a lady wanting to know if my power was back, I gave her feedback as above, that no one came back to fix the cable.<br> <br> This morning, got another call from a lady by the name of Eunice, she logged a new call with Ref # 225/1 to report cable fault.<br> <br> I have been too calm about this matter and seems that service will never be rendered to me...<br> <br> I had to clear my fridge contents as I cant keep anything in the fridge. We are now buying fast food and that is costly and unhealthy for my family. <br> <br> Since the power failed, I had to unplug my Alarm system, this means that we are also at risk regarding safety.<br> <br> I have been spending sleepless nights due to this matter. <br> Can I please have my power restored ASAP!