Poor service delivery

<p> On 26/02/2016 we app**** for a prepayment meter on account no *** on stand no ***/7 and paid the amount of R1909-50.Receipt no B 29178.Account no ******1 R250</p> <p>and account no ******5 R1240-50.After payment was made more than 3 months ago the meter is still not installed and we still received high amounts of electricity bills.It is poor service delivery from the council not to install the meter that was paid for so we can manage the electricity by ourself to buy units.</p>